Frequently Asked Questions

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Who do I reach out to for current or past employment verification?

General Hotels Corporation uses a third party to verify income and employment. The work number from Equifax helps privately and quickly provide automated verifications 24 hours a day, 7 days a week to help keep your life moving!
 
Call 800-367-5690, Monday - Friday, 8am-8pm or email member@equifax.com.
Our employer code is 4485766.

The GHC payroll department can be contacted at payroll@genhotels.com if there are additional questions.

Who do I contact for assistance re: my 401k/Retirement plan?

Contact Voya Financial - Visit voyaretirementsplans.com or 1-800-584-6001
See VOYA Access Flyer for more information.

See something, say something. How do I report a concern to the GHC Ethics Hotline?

Have you spoken to your supervisor? Spoken to your General Manager? Exhausted all resources? Send a message to GHCCares@genhotels.com or call 317-556-1594.